US EditionAmazon Expands Holiday Return Window; Here's What Items Are Excluded From the Policy
Retailers like Amazon, Walmart, and Target offer extended return windows into January 2026 to ease post-holiday returns and provide customer flexibility, with some exceptions noted.
- On Thursday, November 20, 2025, major U.S. retailers extended holiday return windows into January 2026, covering in-store and online purchases at Amazon, Target, Walmart, Macy's, Best Buy and H&M.
- Retailers argue they updated policies to give customers extra time and reduce the post-holiday scramble, with Amazon aiming to make buying online "as seamless and worry-free as possible."
- Best Buy's policy shows purchases from Oct. 31 to Dec. 31 are returnable until Jan. 15, 2026, while Amazon and Macy's accept most items bought through Dec. 31 for return by Jan. 31, 2026.
- Shoppers should note refunds can take up to 30 days to process and some products are non-returnable, so customers must check the product detail page and Amazon's help and customer service page.
- Amid competition, industry observers call it a classic domino effect, with experts saying the extra 30 days gives shoppers breathing room but pressures post-holiday customer-service workloads and market share.
18 Articles
18 Articles
Amazon expands holiday return window; here's what items are excluded from the policy
Shoppers will have extra time to return gifts this holiday season as Amazon expands its return window to make shopping online as seamless and worry-free as possible.According to the Seattle-based companys website, most items purchased through Dec. 31 can be returned through Jan. 31 of next year. Some exceptions apply, including Apple-brand products, which must be returned by Jan. 15, 2026.Most items can be returned for a refund or replacement/ex…
Amazon expands holiday return window; here's what items are excluded from the policy
Shoppers will have extra time to return gifts this holiday season as Amazon expands its return window to make shopping online as seamless and worry-free as possible.According to the Seattle-based companys website, most items purchased through Dec. 31 can be returned through Jan. 31 of next year. Some exceptions apply, including Apple-brand products, which must be returned by Jan. 15, 2026.Most items can be returned for a refund or replacement/ex…
Amazon expands holiday return window; here's what items are excluded from the policy
Shoppers will have extra time to return gifts this holiday season as Amazon expands its return window to make shopping online as seamless and worry-free as possible.According to the Seattle-based companys website, most items purchased through Dec. 31 can be returned through Jan. 31 of next year. Some exceptions apply, including Apple-brand products, which must be returned by Jan. 15, 2026.Most items can be returned for a refund or replacement/ex…
Amazon expands holiday return window; here's what items are excluded from the policy
Shoppers will have extra time to return gifts this holiday season as Amazon expands its return window to make shopping online as seamless and worry-free as possible.According to the Seattle-based companys website, most items purchased through Dec. 31 can be returned through Jan. 31 of next year. Some exceptions apply, including Apple-brand products, which must be returned by Jan. 15, 2026.Most items can be returned for a refund or replacement/ex…
Amazon expands holiday return window; here's what items are excluded from the policy
Shoppers will have extra time to return gifts this holiday season as Amazon expands its return window to make shopping online as seamless and worry-free as possible.According to the Seattle-based companys website, most items purchased through Dec. 31 can be returned through Jan. 31 of next year. Some exceptions apply, including Apple-brand products, which must be returned by Jan. 15, 2026.Most items can be returned for a refund or replacement/ex…
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