Ahold Delhaize reports cybersecurity incident to Dutch police
The retailer said its investigations found malicious activity and no personal data was leaked as recovery continues across its grocery chains.
- Dutch retailer Ahold Delhaize reported a cybersecurity incident to Dutch police on Monday after detecting suspicious activity within its infrastructure, the company said in a statement.
- On Sunday, Albert Heijn brought its website and app back online, though e-commerce operations will not fully resume until Friday with delivery drivers gradually returning to the roads.
- Websites for Hannaford, Food Lion, and Stop and Shop remain offline, while all groceries ordered through Thursday, Oct 22, have been canceled due to the ongoing disruption.
- Investigations confirmed the incident resulted from "malicious actions of others," and importantly, the company stated that no personal data has been leaked.
- Most features have been restored, including Bonus offers and the 10% discount on organic and Terra products for Premium customers, though E-Deals and personalized offers for Superplus members remain unavailable.
17 Articles
17 Articles
Ahold Delhaize reports cybersecurity incident to Dutch police
Ahold filed a police report today regarding a computer hack in its systems last week. Until now, the parent company of Albert Heijn, among others, had only referred to it as a ‘cybersecurity incident’. Now, the company states in a declaration that ‘suspicious activity’ was detected in the system last week, after which all systems were immediately taken offline as a precaution. It quickly became clear that the suspicious activity was indeed attri…
First it was supposed to last until today, then until Wednesday, and now until Friday at the very least: Albert Heijn is not delivering groceries for the time being. And so, customers of the online delivery service have to look for alternatives. Will they stick with the competitor when the supermarket chain starts delivering again? With an estimated annual online turnover of 2.3 billion euros, Albert Heijn is by far the largest supermarket deliv…
Gall & Gall, Etos websites back online a week after a "cybersecurity incident"
The websites of Gall & Gall and Etos have been back online since Sunday evening, meaning customers can once again place online orders. Like those belonging to Albert Heijn, the websites had been unavailable for a week due to a major "cybersecurity incident" at parent company Ahold Delhaize.
Albert Heijn is back online, but Ahold Delhaize's U.S. websites are not yet - RetailDetail EU
Albert Heijn ’s app and website are back online, and e-commerce will resume on Friday. At Delhaize, e-commerce is fully operational. However, Ahold Delhaize ’s U.S. websites are still down due to the cyber incident.
Reformatorisch Dagblad
The websites of Gall & Gall and Etos have been accessible again since Sunday evening, after the sites were inaccessible for a week due to the major cybersecurity incident at parent company Ahold Delhaize. Customers can also place orders again via the liquor and drugstore chain's websites, according to a spokesperson.
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