US EditionAir Canada offers refund assistance for passengers affected by labour action
Air Canada will reimburse passengers for alternative transportation if flights were canceled from August 15 to 23 and rebooking was unavailable, following a flight attendants' strike.
- Air Canada is offering reimbursement assistance for passengers affected by the recent flight attendants' strike, covering certain transportation expenses incurred during the work stoppage.
- Flights resumed Tuesday afternoon after a tentative deal with the union representing over 10,000 flight attendants, ending a complete halt to Air Canada and Air Canada Rouge routes that began early Saturday morning.
- Only customers who booked directly with Air Canada can request reimbursement for cancelled flights from Aug. 15 to Aug. 23 via the online submission form or by calling 1-888-247-2262, providing flight details and a reason.
- Air Canada will offer refunds or credits for un-rebookable cancellations and cover reasonable hotel and meal expenses for travel Aug. 15 to Aug. 23, requiring receipts for claims.
- Air Canada says it continues ramping up operations and expects to return close to its full network schedule by Friday, with its online dashboard showing high service levels and a ratification vote scheduled from Aug. 27 to Sept. 6.
47 Articles
47 Articles
Guests affected by the strike may be reimbursed for their hotel and meal expenses.
Simcoe.com
Air Canada customers who paid extra travel costs during strike can get their money back. Here’s how
Air Canada has introduced a new policy to help customers get their money back for extra travel costs incurred during the recent strike. Find out what you are eligible for and how to submit a claim.
Air Canada to cover hotel, meal costs for passengers whose flights were cancelled
Air Canada says it is expanding its reimbursement policy for customers affected by widespread cancellations during the recent flight attendants’ strike. The airline said that in addition to refunding customers who booked alternative transportation because of cancelled flights between Aug. 15 and Aug. 23, it will now also cover “reasonable expenses” for hotel stays, meals […]
Air Canada Launches New ‘Refund Assistance’ Program After Strike
Air Canada is launching a new “refund assistance” program to cover transportation expenses for some customers affected by its flight attendants’ labour action. Passengers are able to fill out a new online refund assistance form to request a refund if they only completed part of their trip with Air Canada or had to rely on an alternative method of transportation due to the strike. Those who booked directly with Air Canada are able to fill out the…
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