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AI | China’s tech giants look to rewrite the e-commerce playbook with AI agents

The tools narrow product choices through conversation and can complete purchases directly, as Chinese tech firms compete for more than 900 million online shoppers.

The nation’s over 900 million e-commerce users are taking part in an experiment where rigid search terms are replaced by natural dialogue.

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South China Morning Post broke the news in Hong Kong on Friday, May 15, 2026.
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