Salesforce expands Agentforce and AI architecture with Google - SiliconANGLE

Salesforce expands Agentforce and AI architecture with Google - SiliconANGLE

Artificial intelligence is redefining enterprise software, and Salesforce Inc. is focused on leading that transformation. The company is deepening its investment in enterprise-ready AI architecture through a combination of expanded capabilities in its Agentforce offering and a growing partnership with Google Cloud, according to Susan Emerson (pictured), senior vice president for AI product and global […] The post Salesforce draws a sharper edge …

Mumbai (Anil Bedag): Salesforce, the world's number 1 AI-based CRM company, today announced that it has further expanded its partnership with Air India and Air India will now use Salesforce Agentforce. Air India is one of the first airlines to adopt Agentforce as part of the process of digital transformation […] The post Air India expands partnership with Salesforce appeared first on Up18 News.

Air India Innovates with Agentic AI Adoption By Collaborating with Salesforce Agentforce for Enhanced Customer Experience - CRN

Salesforce  announced the expansion of its collaboration with Air India with the adoption of Salesforce Agentforce. As part of its ongoing digital transformation, Air India is among the first airlines […] The post Air India Innovates with Agentic AI Adoption By Collaborating with Salesforce Agentforce for Enhanced Customer Experience appeared first on CRN

Air India Partners with Salesforce to Improve Customer Service with Agentic AI

Air India has expanded its collaboration with Salesforce by adopting Salesforce Agentforce as part of its ongoing digital transformation. The airline becomes one of the first to implement Agentforce to automate customer service processes and improve operational efficiency.  The first application of Agentforce will focus on automating refund requests to accelerate the resolution process and enhance customer satisfaction. Air India has been a long…

Air India innovates with Agentic AI adoption by collaborating with Salesforce Agentforce for enhanced customer experience - Express Computer

Salesforce has announced the expansion of its collaboration with Air India with the adoption of Salesforce Agentforce. As part of its ongoing digital transformation, Air India is among the first airlines to go-live with Agentforce, leveraging it to automate key customer service processes. The first roll out of Agentforce in customer service will help drive faster resolution of a class of refund issues, and elevate its customer experience at scal…

MuleSoft meets AI: Powering the Agentforce revolution

Explore the future of integration with MuleSoft, and its role in the AI revolution with AgentForce on the Salesforce platform.