Delivery Disconnect: A Quarter of Shoppers Want Shipping Options Before Checkout - but only 9% of Retailers Deliver, Scurri Research
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2 Articles
Delivery Disconnect: A quarter of shoppers want shipping options before checkout - but only 9% of retailers deliver, Scurri research
There is a delivery information disconnect between retailers and shoppers with most brands failing to serve delivery information early enough in the customer journey, according to research from Scurri, the delivery management and post-purchase experience software provider. A quarter (24%) of shoppers want product delivery options to be served before they start the checkout process, but only 9% of retailers provide this information at this stage …
A quarter of shoppers want shipping options before checkout - but only 9% of retailers deliver, Scurri research
There is a delivery information disconnect between retailers and shoppers with most brands failing to serve delivery information early enough in the customer journey, according to research from Scurri, the delivery management and post-purchase experience software provider.
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