Few 911 operators trained to handle behavioral health crises: survey

Few 911 operators trained to handle behavioral health crises: survey

A Pew survey published Tuesday found that most 911 operators lack training in how to handle behavioral health crises and have limited options in responding to crisis calls in general.

Pew survey finds 911 call centers lack proper training to deal with behavioral health crises

A Pew survey of 911 call centers around the US released Tuesday found few have staff with behavioral health crisis training, and most have only limited options in how they respond to crisis calls.

Pew survey finds 911 call centers lack proper training to deal with behavioral health crises

By Eric Levenson, CNNA Pew survey of 911 call centers around the US released Tuesday found few have staff with behavioral health crisis training, and most have only limited options in how they respond to crisis calls.The survey illuminates the challenges for 911 call centers amid a closer examination of how cities respond to emergencies like mental health crises, drug overdoses or homelessness.When people call 911 for an emergency, telecommunica…

Pew survey finds 911 call centers lack proper training to deal with behavioral health crises

A Pew survey of 911 call centers around the US released Tuesday found few have staff with behavioral health crisis training, and most have only limited options in how they respond to crisis calls.

911 operators need more training to handle mental health crisis calls. Here's why it matters.

A survey published Tuesday found that few 911 call centers said they have staff trained to handle behavioral health crises.