The commission held Sreechakra Marriage Bureau in Kannur liable for deficiency of service after it failed to provide the promised matrimonial proposals to a nursing college professor.
Experts believe that this decision is also a warning for marriage bureaus and other service providers Marriage Bureau, (Aaj Samaj), Kerala: The Consumer Forum in Kannur has found a marriage bureau guilty of deficiency in service and ordered it to refund the customer's registration fee and pay compensation. The complainant had deposited a fee of Rs 3,000 for registration with the marriage bureau. It was alleged that despite taking the fee, the bu…