US Edition9 Call Center Recruiting Strategies to Implement in 2025
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9 Call Center Recruiting Strategies to Implement in 2025
A few years ago, recruiting for call centers was all about volume. You’d cast a wide net: job boards, walk-ins, referrals, and by lunchtime, you’d have a stack of resumes on your desk and phones ringing off the hook. The biggest challenge wasn’t finding people; it was filtering through them fast enough. But those days are long gone. Recently, I attended a meeting with a client, a national customer support center that handled everything from tech…
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