US Edition76-year-old woman was denied boarding Frontier Airlines flight with her parrot. Now, she’s stuck in Puerto Rico
- Maria Fraterrigo, 76, found herself stranded in Puerto Rico after Frontier allowed her to fly there with her parrot, Plucky, but then disallowed the return trip.
- Frontier Airlines allegedly made an error by permitting Fraterrigo and her emotional support parrot to board the initial flight from JFK on January 4th.
- Gate agents in Puerto Rico stated that the error occurred at JFK when she was allowed to board with the bird in its TSA-approved carrier.
- Frontier's website states, "the bird 'was not checked correctly,'" and only small household birds are permitted in the cabin, while large birds are never accepted.
- Stranded and feeling abandoned, Fraterrigo says, "I got no more tears my mind is blank, just want to go home," while Frontier investigates and her son seeks alternative flights.
57 Articles
57 Articles
Woman claims Frontier Airlines let her pet bird on flight to Puerto Rico but won't allow it on return trip
A NewYork woman is stranded in Puerto Rico after she says Frontier Airlines denied her return flight due to her emotional support parrot, despite prior approval.
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Holidaymaker with parrot beached in Puerto Rico
A pensioner (76) from the USA is stuck in Puerto Rico with her "assistance bird" – the airline forbids her to take the beloved animal on the plane. Everything had worked smoothly on the way out ... Maria Fraterrigo (76) from New York is experiencing a nightmare: the pensioner is stuck in Puerto Rico with her beloved parrot because an airline suddenly doesn't want to take the bird with him anymore.
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