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"500 Guests Were Satisfied, One Wasn't": This Is How Hard Online Reviews Can Hit Restaurateurs.

Summary by Augsburger Allgemeine
An Augsburg café owner vents her frustration after receiving a one-star review on Google. How powerful online reviews are – and how restaurant owners deal with criticism.
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Augsburger AllgemeineAugsburger Allgemeine

"500 Guests Were Satisfied, One Wasn't": This Is How Hard Online Reviews Can Hit Restaurateurs.

An Augsburg café owner vents her frustration after receiving a one-star review on Google. How powerful online reviews are – and how restaurant owners deal with criticism.

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Augsburger Allgemeine broke the news in on Friday, January 30, 2026.
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