Microsoft Confirms Outlook Outage Affecting Users Worldwide
Microsoft said elevated load across multiple regions is disrupting Outlook and other 365 tools, with Downdetector logging more than 130,000 user reports.
- On Friday, November 13, Microsoft 365 services remained disrupted as recovery efforts failed to deliver expected results, prompting engineers to explore alternative measures.
- The disruption began Thursday, primarily affecting Exchange Online and services reliant on its data, such as Outlook and Teams, due to traffic management imbalances overwhelming servers.
- Downdetector recorded more than 130,000 reports of Outlook problems in the United States at peak disruption. In Australia, users termed it a "Microsoft long weekend."
- Engineers are restarting servers and changing configurations, though machines remain stuck in a bad state, preventing changes from syncing as expected.
- Charles Lamanna, Microsoft executive vice-president for Copilot, stated there is no indication the outage resulted from malicious activity, as the company identifies alternative workstreams to increase capacity.
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Microsoft says 'not aware of any malicious activity' causing Outlook outage
Microsoft said Thursday that it was not aware of any “malicious activity” behind the hours-long disruption of its Outlook services. “As of now, we are not aware of any malicious activity that is causing this incident. We will continue to treat this incident with urgency and priority until full resolution,” Microsoft said.
Microsoft's cloud-based services, including Outlook and Teams, are still experiencing technical problems in large parts of the world.
A global pane at Microsoft has affected millions of users from 74 countries, blocking access to Outlook and Teams and disrupting the work of companies and public institutions. Global pane article at Microsoft. Outlook and Teams does not work for millions of users from 74 countries appears first in Romania TV.
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