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1X Opens Preorders for NEO, a Humanoid Home Robot, Draws Criticism for Teleoperation
Neo costs $20,000 and requires remote human control for complex tasks, with expert operators training its AI for future autonomy, raising privacy concerns, company says.
- On Tuesday, 1X Technologies launched the NEO Home Robot and opened preorders requiring a fully refundable $200 deposit with $20,000 purchase or $499 monthly subscription options.
- After a decade in development, 1X says NEO combines AI with proprietary Tendon Drive to free families from chores with human-level dexterity.
- NEO's hardware includes a four-hour battery life, 5ft6 height, 66 lb weight, lifting 154 lb, carrying 55 lb, plus sensors with four mics, three speakers, two cameras, and 22 degrees of freedom in hands.
- The trade-off for improving NEO is that 1X's Expert Mode lets a US-based 1X employee remotely view homes and control the robot via VR, with owners scheduling sessions and emotive ear rings signaling operator activity, though observers warn of safety and privacy concerns.
- Testing so far shows limited autonomous performance with frequent teleoperator help; 1X plans US deliveries next year, expands to other markets in 2027, and promises future NEO versions.
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NEO domestic robots risk creating a new caste system
The future is here — or very nearly. As of this week, you can order a robot servant for your home. According to the manufacturer, 1X Technologies, the delivery timetable is 2026 for customers in the US and 2027 elsewhere. This 1X device is called NEO Gamma. It is tastefully humanoid in form — standing at a modest 5’5”. The aesthetics are deliberately reassuring, with the aluminium skeleton encased in a flexible polymer matrix and clothed in a sl…
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