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Yelp will use AI to help restaurants answer calls and make phone reservations

Summary by Engadget
Yelp has announced new AI-powered call answering features for restaurants and services as part of its Spring Product Release. With the service, currently under development, the company hopes that "businesses never have to miss a call again.”  "In this next step of our product transformation, we’re continuing to harness AI to unlock the potential of Yelp’s rich data in ways that build trust and simplify decision-making — whether users are hiring …

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Modern Restaurant Management broke the news in on Tuesday, April 29, 2025.
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