CBN, NCC Advance Move to Curb Failed Airtime, Data Transactions

CBN, NCC advance move to curb failed airtime, data transactions

Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) to tackle failed airtime and data transactions.

Telco Customers to Get Automatic Refunds Under CBN–NCC Airtime, Data &

By Adedapo Adesanya The Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) have released an exposure of the joint framework for the quick resolution of failed airtime and data purchase transactions, which will involve no customer intervention. Recall that a month ago, Business Post reported that the two agencies came up with […]

CBN, NCC clamp down on failed airtime, data transactions with instant refund rules

Nigeria's regulators mandate instant refunds for failed airtime and data transactions, enhancing consumer protection with real-time tracking and service suspensions.

NCC, CBN to Suspend Airtime & Data Purchases During Outages - Innovation Village | Technology, Product Reviews, Business

The Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) are set to introduce a regulation requiring mobile networks, banks, and other merchants to suspend airtime and data purchases during prolonged network outages. The draft framework aims to address the persistent issue of failed transactions and restore consumer trust in Nigeria’s digital financial ecosystem. Automatic Suspension After Technical Glitches According t…

CBN, NCC Seek To End Airtime Billing Disputes With 30-Second Refund Proposal

Nigeria’s financial and telecommunications regulators are moving to overhaul how failed airtime and data transactions are handled. The initiative is being driven jointly by the Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) as part of a broader effort to reduce recurring billing complaints that have long plagued mobile subscribers across the country. […] The post CBN, NCC Seek to End Airtime Billing Disputes With …

CBN, NCC propose instant refunds for failed airtime, data

The Central Bank of Nigeria and the Nigerian Communications Commission have proposed that customers must receive refunds within 30 seconds for failed airtime and data purchases to curb persistent billing complaints in the telecommunications sector.This was indicated in the Exposure Draft of the Joint CBN–NCC Framework for Resolution of Failed Airtime and Data Purchase Transactions, which was published on the website of the CBN on Monday.The land…