Why workplace communication goes wrong & how to fix it

Why workplace communication goes wrong & how to fix it

Communication. It’s one of those words that gets thrown around a lot at work, isn’t it?  We hear it in meetings, performance reviews and job descriptions. “We need better communication.” “Let’s improve communication between teams.” “It’s a communication issue.” But what does good communication actually look like? More importantly, what gets in the way of it? Whether it’s a confusing email, a missed message or an awkward silence in a meeting, com…