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Cracker Barrel Brand Refresh Draws Mixed Reactions

Cracker Barrel’s recent rebrand and store refresh, part of a larger strategic transformation launched in May 2024, is drawing heavy criticism from some customers. While the company insists its core identity remains intact, some longtime guests have expressed concern about the changes. “I think what’s important is that we’re listening to our guests — we’re doing this for them,” Cracker Barrel CEO Julie Fells Masino told Good Morning America. “We’…

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sporkful.com broke the news in on Monday, September 15, 2025.
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