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Why CX programs matter: The proof is in the tech

Summary by Forsta
CX isn’t soft science—it’s a growth engine. See how real-time, AI-powered tools turn feedback into revenue and why CX programs matter.
DisclaimerThis story is only covered by news sources that have yet to be evaluated by the independent media monitoring agencies we use to assess the quality and reliability of news outlets on our platform. Learn more here.

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Why CX programs matter: The proof is in the tech

CX isn’t soft science—it’s a growth engine. See how real-time, AI-powered tools turn feedback into revenue and why CX programs matter.

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Forsta broke the news in on Tuesday, April 15, 2025.
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