We all agree that the role of the technology leader is being rewritten in real time, and if you’re building the systems they depend on, you need to understand what they’re asking for now. Let me be honest about something. For most of my career, the conversations I had with CIOs followed a pretty predictable script. They’d describe a pain point, I’d map it to a solution and we’d talk timelines and integration. Clean. Transactional. Technical. Ver…
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