What research says about effective helping cultures

What research says about effective helping cultures

As more organizations embrace flexible roles that allow workers to collaborate across functions and flex different skills, researcher Colin Fisher warns that this approach might also have an unintended consequence: a culture of “unhelpful help.” The term describes situations in which “someone agrees to help but then they deliver nothing or something that the receivers don't value,” and it can become more common as workers start to craft their ow…