What are citizens complaining about to Burgos City Hall?

The City Council of Burgos has received a total of 9,945 incidents throughout 2024 through the citizen care service, as reported on Monday by the Councillor for Citizen Participation, Carolina Álvarez, during the presentation of the annual report of Complaints and Suggestions. This document details the type and volume of complaints and proposals addressed to the Consistory, as well as the deficiencies observed in the functioning of municipal ser…