WestJet goes back on plan to reduce legroom on planes following ‘feedback’

Airline Reverses 'Densified Seating' Arrangement After Passenger Criticism: 'Inhumane'

Canadian airline WestJet said it would would reverse the decision to add an additional row of seats to its economy cabinsMike Campbell/NurPhoto via Getty A WestJet passenger planeNEED TO KNOWWestJet is reversing its controversial "densified seating" arrangement in select economy cabinsThe Canadian airline announced on Friday, Jan. 16, that the company would return to its prior seat maps on recently reconfigured aircraftsVideos on social media sh…

WestJet rolls back denser seating on some planes after complaints

The airline said it will remove one row of seats from select aircraft, restoring previous legroom after passenger feedback.

WestJet makes a U-turn on tighter seats after backlash

A union official warned that the new seating plan had placed a huge burden on staff, creating a ‘hostile working environment’

WestJet reverses cramped seating layout after viral videos show passengers' knees pressed against seats

WestJet Airlines announced Friday that the Canadian air carrier will reverse its decision to reconfigure planes with tighter seats, after videos went viral showing frustrated travelers’ knees pressing against the seat in front of them due to cramped spaces.In the reconfigured layout, which rolled out in late October on select Boeing 737s, space between rows was reduced to 28 inches to accommodate an extra row of seats. WestJet also made economy …

WestJet cancels plan to add more seats to its planes

WestJet reversed its plan to add extra seats to its planes after the idea didn't fly with many passengers. Ali Bauman has the story.

Air Canada is adding more legroom to certain seats after WestJet backlash — but you’ll have to pay extra

The move comes shortly after a viral video showing off the lack of legroom aboard some WestJet flights caused controversy for the airline.