Residential Care Facilities Could Be Billed for Non-Emergency 911 Calls Under New Westfield Ordinance

Residential care facilities could be billed for non-emergency 911 calls under new Westfield ordinance

WESTFIELD, Ind. — Some central Indiana residential care facilities could soon begin to be billed for making non-emergency 911 calls. A new ordinance approved by the Westfield City Council has established a progressive fee structure for residential care facilities that continually call 911 for assistance with non-emergency issues. In a press release, WFD indicated that residential care facilities have called 911 for assistance in lifting individu…

Westfield to fee non-emergency 911 calls to residential care facilities

Westfield City Council introduces tiered fees for non-emergency EMS calls to address increasing misuse of services in residential care facilities.

New Westfield ordinance will invoice senior care facilities for non-emergency 911 calls

Submitted by Westfield Fire Department The Westfield City Council recently approved a groundbreaking ordinance to address the increasing misuse of emergency services by residential care facilities for non-emergency incidents. The ordinance, believed to be the first of its kind in Indiana, introduces a progressive fee structure for calls such as “lift assists” with no injuries, facility transports for patients without emergent symptoms, or routine