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Waypoint Developing Predictive AI Tool To Cut Costs And Impact Of Sick Calls

Summary by Muskoka411
Waypoint Centre for Mental Health Care is developing a new artificial intelligence (AI) tool that could significantly reduce the expense and disruption caused by staff sick calls — by predicting them before they happen. “In many cases, when somebody calls in sick, we may have to rely on overtime or agency staff to fill that shift, which costs the organization considerably,” said Jennifer Crawford, PhD, Director of Data Analytics. The department …
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Muskoka411 broke the news in on Sunday, November 23, 2025.
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