Water firms ordered by Ofwat to pay back customers more than £157m

Water firms to return £158m to customers over leaks and pollution failings

In an annual performance report, regulator Ofwat revealed that there has only been a 2% reduction in pollution since 2019. Water companies will have to take £157.6 million off consumer bills next year after a “damning” report revealed they continue to miss targets on pollution, leaks and customer satisfaction. In an annual performance report, regulator Ofwat revealed that there has only been a 2% reduction in pollution since 2019, despite firms…

How water firms' £158m payback over sewage and leaks will affect your bills

Water companies have been told to pay back £158m to customers due to poor performance on sewage and leaks. Ofwat, the industry regulator, said the money would automatically come off bills for households and businesses in 2025-26. The watchdog assessed the performance of the 17 water and wastewater companies in England and Wales against key targets for issues such as flooding, supply interruptions and water leaks. i takes a look at Ofwat’s findin…

UK water companies told to repay customers $206m due to environmental failings

BRITAIN-WATER/ (CORRECTED, UPDATE 2):CORRECTED-UPDATE 2-UK water companies told to repay customers $206m due to environmental failings

Ofwat orders water firms to pay £157.6m for missing performance targets

Thames Water is facing repayment totals for under-performance of £56.8m, Ofwat has said.

Water companies will have to return £157.6 million to customers

Dŵr Cymru Welsh Water is one of three companies categorised as 'lagging behind'

Full list of water companies forced to pay back £157,000,000 to customers

Ofwat has slapped 13 companies with a penalty (Picture: Getty) Water companies will be forced to pay more than £157 million penalty after missing key targets on reducing pollution, leaks and supply interruptions, Ofwat said. Thames Water, Affinity Water and Hafren Dyfrdwy are among more than a dozen firms, which have been issued the whooping penalty. While customer satisfaction continues to drop, they persistently blame external factors like the…