Ring Struggles to Correct False Login Alerts as Users Question Security
UNITED STATES, JUL 18 – Ring confirmed a backend update caused a display error showing false login alerts for May 28, affecting thousands of users but no accounts were compromised, the company said.
- On Thursday, July 17, Ring users spotted logins from unfamiliar devices like Chromebook, Windows 11, and generic browsers, raising security concerns.
- User concerns escalated after TikTok users shared screenshots showing unrecognized devices, amid FTC allegations in May 2023 that Ring failed to restrict video access and used customer videos to train algorithms without consent.
- The company noted that a backend update caused prior login dates to display as May 28, 2025, and device names as `Device name not found`, Ring said, adding `We have no reason to believe this is the result of unauthorized access to customer accounts.`
- Despite assurances, Ring says it's working on a fix but the bug appears to persist, frustrating customers over unresolved account entries.
- Following an April 2024 FTC settlement, Ring's ongoing trust rebuilding is challenged by privacy concerns and unresolved security issues.
Insights by Ground AI
Does this summary seem wrong?
32 Articles
32 Articles

+3 Reposted by 3 other sources
Has my Ring camera been hacked? Here’s what the company said after viral video reports suspicious logins
A viral video posted on TikTok warned Ring camera users about suspicious logins to their accounts. Here’s what the company had to say and how to check which devices have access to your camera.
·Halton Hills, Canada
Read Full ArticleCoverage Details
Total News Sources32
Leaning Left6Leaning Right0Center22Last UpdatedBias Distribution79% Center
Bias Distribution
- 79% of the sources are Center
79% Center
L 21%
C 79%
Factuality
To view factuality data please Upgrade to Premium