Liberty Global Signs AI Partnership with Sierra

Liberty Global signs AI partnership with Sierra

Liberty Global has announced a three-year partnership with Sierra, a conversational AI platform for businesses ro interact with their customers, to support the rollout of its technology across Liberty Global operating companies. Liberty Global says it is accelerating the use of AI across its businesses “to make customer interactions easier, more intuitive and more effective”. […]

What’s up with… Liberty Global, T-Mobile, M1

Liberty Global partners with Sierra for European AI rolloutT-Mobile seeks licence for “experimental testing” in 4.8GHz bandSingapore’s Keppel has confirmed tal…

Liberty Global begins Sierra AI rollout at Virgin Media O2

Liberty Global has signed a three-year strategic partnership with Sierra to deploy conversational AI across its European operating companies, with Virgin Media O2 first to put the technology into its […]

Liberty Global taps Sierra AI to support 80M connections

Liberty Global agreed a three-year deal with conversational AI platform Sierra to rollout its technology across the group’s operating companies, as it looks to accelerate the use of AI. The operator group stated the framework partnership agreement provides its businesses with a common approach to deploying AI agents, making customer interactions easier, more intuitive and more effective. Sierra-powered AI agents will apparently be able to engage…

Virgin Media UK co-parent Liberty Global adopt new AI chatbot for support

The co-owner of UK broadband, pay TV and mobile giant Virgin Media (O2), Liberty Global, has today announced that they’ve signed a 3-year “strategic partnership” to adopt Sierra‘s conversational AI platform across their various operating companies, which is intended to make customer interactions “easier, more intuitive and more effective“. The use of AI chatbots and related solutions in a support setting has become increasingly common over the p…