US EditionVirgin Atlantic Flying Club's Fraud Department Needs To Chill
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Virgin Atlantic Flying Club's Fraud Department Needs To Chill
Last week, I wrote about a Department of Transportation (DOT) complaint that caught my eye, whereby a Virgin Atlantic Flying Club member reported transferring points to the program, then redeeming those points for a family member, and then having them arrive at the airport, only to find their ticket was canceled. At first I wondered if there was more to the story, and if the person filing the complaint wasn’t telling the whole truth. However, ov…
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