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Verizon outages reported across U.S.

  • On Wednesday, Verizon Communications Inc., the largest U.S. wireless carrier, experienced a nationwide outage starting at around 12:30 p.m. ET, disrupting services across the country.
  • Downdetector reported problem reports spiked just after noon, logging more than 177,000 reports by 12:48 p.m. ET and over 1.5 million before 5 p.m.
  • Many customers reported phones displaying `SOS` instead of signal bars, with reports clustered in major metropolitan areas including New York City and Chicago.
  • Verizon deployed engineering teams, apologized to customers, and said the outage was resolved after more than 10 hours, promising account credits including a $20 credit for multiple days of service.
  • Company said Verizon told BNO News there is no indication the event was related to a cyberattack, while AT&T and T-Mobile reported normal or much smaller impacts amid intercarrier effects.
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King5 News broke the news in Seattle, United States on Wednesday, January 14, 2026.
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