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Verizon outages reported across U.S.
Verizon resolved a nationwide outage affecting over 170,000 users and will credit impacted customers $20, covering multiple days of service, the company said.
- On Jan. 14, Verizon Communications Inc., the nation's largest wireless carrier, confirmed a nationwide outage impacting wireless voice and data services beginning about noon ET, first acknowledged on social media at 1:07 p.m.
- Verizon said engineering teams remain fully deployed and focused on the interruptions, working to identify and solve the issue on Jan. 14, while it did not see an indication of a cyberattack.
- Downdetector recorded over 1.5 million reports, with user reports peaking just over 180,000 and up to 175,000 customers seeing "SOS" mainly in eastern U.S. cities including New York City and Chicago.
- After resolving the outage, Verizon advised affected customers to redeem a $20 t credit via the myVerizon app, with a text notification when available.
- Washington, D.C. warned that Verizon outage may affect 911 calls and urged using other carriers; Krispy Kreme responded with free doughnuts, saying `'Some days need a sweet backup plan you can rely on'`.
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How to get your $20 credit from Verizon following nationwide outage
Verizon is quickly working to make amends with people who were affected by the wireless data and voice service outage across the U.S. on Wednesday. The company announced it will give impacted customers a $20 credit for the inconvenience.
·United States
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Total News Sources381
Leaning Left54Leaning Right20Center216Last UpdatedBias Distribution74% Center
Bias Distribution
- 74% of the sources are Center
74% Center
L 19%
C 74%
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