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UPS Exits Volume Race, Bets on Healthcare, Cross-Border and B2B

Summary by PYMNTS.com
UPS is no longer optimizing for dominance by volume. And it’s by design. The over-a-century-old shipping and supply chain management company is rounding the bases on its multi-year plan to slash its low-margin Amazon package volume by over 50%, and on Tuesday’s (Jan. 27) fourth-quarter 2025 earnings call management’s language was explicit about the company’s pivot. The Amazon glide-down is nearing completion, the network has been resiz…
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PYMNTS.com broke the news in on Tuesday, January 27, 2026.
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