US EditionUPS Confirms It Is Disposing of Some International Packages After Three Failed Customs Attempts
Thousands of packages are stuck or destroyed at UPS hubs due to new U.S. customs rules ending the de minimis exemption, affecting shipments under $800, UPS said.
- Thousands of U.S.-bound packages shipped by UPS are stuck due to new customs requirements, causing delays and disposals of shipments.
- UPS acknowledged that missing or incomplete information has caused many packages to fail customs clearance, resulting in disposal per U.S. regulations.
- Customers report conflicting tracking updates and emotional distress over delayed items, including luxury goods and personal mementos.
- UPS acknowledges that 90% of packages clear customs quickly, but delays can lead to disposal of items if documentation is incomplete.
53 Articles
53 Articles
UPS faces new challenges with international shipments. Learn what is happening and how it could affect the delivery of your packages in the US.
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