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Upland Panviva Launches Sidekick, An AI-Powered Agent Assistant

Summary by martech360.com
Upland, a modern way to deliver compliant and contextualized knowledge to agents, the superheroes of contact centers. As a trusted leader in highly regulated industries, Panviva delivers next-generation, AI-powered guidance for complex and compliance-driven organizations. Panviva offers flexible solutions that meet customers’ omnichannel needs, such as integrations with chatbots, AI agents, and CRMs. With the power of GenAI curation that is appr…
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Upland Panviva Launches Sidekick, An AI-Powered Agent Assistant

Upland, a modern way to deliver compliant and contextualized knowledge to agents, the superheroes of contact centers. As a trusted leader in highly regulated industries, Panviva delivers next-generation, AI-powered guidance for complex and compliance-driven organizations. Panviva offers flexible solutions that meet customers’ omnichannel needs, such as integrations with chatbots, AI agents, and CRMs. With the power of GenAI curation that is appr…

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martech360.com broke the news in on Thursday, February 20, 2025.
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