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update: I manage a terrible slob — how can I convince her upset coworker that I’m handling it?

Summary by Ask a Manager
This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer who manages a terrible slob and asked how to convince her upset coworker that it’s being handled? Here’s the update. I actually have an update to this situation right now! I appreciated so much of the advice in the comments, as well as yours. I didn’t get much into everything I had done with Sally since my question was really about Susie, but it real…
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Ask a Manager broke the news in on Wednesday, April 16, 2025.
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