United taps former Apple, Delta executive to lead MileagePlus

United taps former Apple, Delta executive to lead MileagePlus

For months, United Airlines has been dropping breadcrumbs about "really big ideas" for the future of its MileagePlus program.The airline hasn't offered any sneak peek about what's in store, just that it expects to make a ton more money off of the program in the coming years.On Wednesday, the Chicago-based carrier announced it's bringing on a new executive to lead its loyalty program — and his credentials may offer some insight into how the airli…

United Replaces Top MileagePlus Leaders—Names Apple Card Veteran to Run Loyalty [Roundup]

News and notes from around the interweb: MileagePlus members, be afraid. ($$) Veteran of Apple Card (all branding, very little consumer value) and… Delta. Richard Nunn, a former Comcast executive hired in May 2023 as CEO of the loyalty platform and to launch Kinective Media, is leaving. So is Luc Bondar, the vice president of loyalty, who has run MileagePlus day-to-day for nearly 10 years. United has made a splashy permanent hire to replace Nunn…