Unifocus Launches XiQ Solution to Measure Guest Feedback

Unifocus Debuts XiQ to Turn Guest Feedback Into Real-Time Operational Insights

The new XiQ platform gives hotel teams instant access to post-stay feedback, department-level trends, and benchmarking tools—closing the gap between guest experience and operational performance without the IT headache.

Unifocus Launches XiQ Solution to Measure Guest Feedback

DALLAS, Texas—Unifocus announced the launch of Unifocus XiQ, a newly redesigned experience intelligence solution that gives hotel teams full control over capturing and acting on guest feedback in real time.   Unifocus XiQ (ExperienceIQ) begins with guest experience surveys, using data to enable hospitality leaders to create and manage guest feedback, gather post-stay insights, and track satisfaction trends across departments and properties. “XiQ…