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UBA’s LEO Emerges Africa’s 1st Chatbot To Enable Cross-Border Payments

Summary by Leadership
United Bank for Africa (UBA) Plc, has announced that its Artificial Intelligence chatbot, LEO is now enabled to carry out cross-border payment transactions. By this, LEO becomes Africa’s first AI-powered chatbot to facilitate cross-border payments, offering customers a seamless and instant way to transfer funds across the continent. The platform leverages the Pan-African Payment and Settlement System (PAPSS) developed in partnership with the Afr…
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The Smartbis, a Brazilian client loyalty platform with strong action in Latin America, disabled its human sales team and transferred all the commercial operation to a chatbot with artificial intelligence, operating exclusively via WhatsApp. The change, considered strategic by the company, is driven by its own Whatsplay GPT system, based on OpenAI technology and trained for conversion into digital channels and supports the programs of loyalty, ca…

·Brazil
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SocietyNow broke the news in on Wednesday, July 16, 2025.
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