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UAE banks drop SMS OTPs and switch to biometric verification - what this means for your banking app access

Summary by Emirates24|7
Abu Dhabi: Banks in the UAE have suspended smart banking app access for customers who have not completed biometric identity verification - a process that uses facial and iris recognition to confirm the account holder’s identity - in a move to strengthen the security of digital banking services.Customers said that they were unable to access their banking apps, and a message appeared when they tried to open it, in which the bank asked them to conf…

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Emirates24|7 broke the news in Dubai, United Arab Emirates (the) on Friday, October 23, 2026.
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