Tulsa Utilities says mix-up had water customers transferred to McDonald's phone number

Tulsa Utilities says mix-up had water customers transferred to McDonald's phone number

Some water customers say they can't get the right answers or help from the city to pay their bills.Not for any financial reasons, but because they end up transferred on the phone to a local McDonald's.A caller who wished to stay anonymous told 2 News she wasn't able to pay earlier in the week, and that the city only told her its phone payment system was hacked. She said it led to her water getting cut off.Staff at the McDonald's on Gilcrease Mus…