Meaning of Easter / Acceptance of people from Afghanistan / Complaints about insurance

What role does religion play for people at Easter? Discussion about admission of Afghans. Much more complaints about insurance.

The arbitration body for disputes in the insurance sector recorded as many complaints as never before in 2024. Overall, there was an increase of 19.5 percent compared to 2023. According to Ombudsman Sibylle Kessal-Wulf, possible reasons are the higher expectations of policyholders and the increased awareness of the association. Particularly affected sectors are car, legal protection and life insurance. With the record number of complaints also t…

After the departure of Wilhelm Schwlebier, the insurance ombudswoman Sibylle Kessal-Wulf presented for the first time the annual report of the conciliation office. This should be remembered for her, as for 2024 more complaints have been filed than ever before since the association was founded in 2001: 21,548 – an increase of almost 20 percent. As to be expected, the car and legal protection divisions are particularly affected. Finanztip uses the…

There can be trouble with the insurance again and again. This is exactly what the Versicherungsombudsmann e.V. The association recorded a record number of complaints in the past year.

In 2024, the number of complaints from the insurance company increased significantly by 18.6 percent. Overall, the insurance company received 15.659 admissible complaints. However, the number of complaints from intermediaries has only slightly increased and is still manageable. read more