Tribunal orders airline to pay couple $700 after boarding pass confusion leads to missed flight

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Tribunal orders airline to pay couple $700 after boarding pass confusion leads to missed flight

The airline was ordered to pay the couple $700.

Telemundo Nueva Inglaterra

Factuality

Ownership

Traveling is certainly exciting, but it can also be stressful, especially if you have to make several stops to reach your destination. That was the situation that Isaura Bautista, from New Britain, Connecticut, who together with her husband, scheduled a trip to the Dominican Republic on Frontier Airlines. The itinerary showed that the couple would leave the airport JFK in New York, make a stopover in San Juan, Puerto Rico to finally get to Santo…