TRAI Tightens Anti-Spam Rules, Brings AI-Based Detection, Automated Calls Under Framework
- The Telecom Regulatory Authority of India tightened rules on unsolicited commercial communications by adding AI-based spam detection and regulating automated calls.
- TRAI regulates Application-to-Person calls, including robocalls and prerecorded or artificial-voice calls; users must declare these calls and their numbers to telecom providers.
- Undeclared A2P calls will be treated as unsolicited commercial communications and may face termination charges of up to 5 paise per minute, with specified exemptions.
- Telecom providers may investigate flagged senders, verify their identities, block outgoing services, and disconnect resources after repeated violations.
23 Articles
23 Articles
TRAI Introduces Termination Charge of Up to 5 Paise Per Minute on A2P Calls to Curb Spam
Get latest articles and stories on Business at LatestLY. To curb unsolicited and spam calls, the Telecom Regulatory Authority of India (TRAI) has introduced a termination charge of up to 5 paise per minute on Application-to-Person (A2P) calls. Business News | TRAI Introduces Termination Charge of Up to 5 Paise Per Minute on A2P Calls to Curb Spam.
TRAI mandates prior consent for all marketing calls, limits inquiry-based consent to one week
The Telecom Regulatory Authority of India (TRAI) has introduced strict regulations to curb unsolicited commercial communications (UCC), targeting the rise of spam calls, robocalls, and artificial voice technologies. Under the new rules, telecom service providers must secure prior consent from users before any commercial messages are delivered. A significant change affects how companies use customer inquiries: marketing messages based on written …
TRAI has tightened regulations to prevent spam calls. Now, not just phone numbers, but also the method of making calls will be monitored. Receiving three complaints within 10 days and observing suspicious activity can lead to an investigation.
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