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Total cost of ArriveCan 'impossible to determine' due to poor record-keeping, AG report finds

  • Canada's auditor general released a report on the ArriveCan app, finding a "glaring disregard for basic management" and involvement of IT staffing firm GCStrategies in setting contract terms.
  • The report revealed a lack of documentation supporting the non-competitive award of the initial contract to GCStrategies, who later contributed to the development of requirements for the competitive contract.
  • The report was prompted by concerns over the app's escalating cost, which reached at least $54 million, and public accusations of lying regarding the selection of GCStrategies.
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