Total cost of ArriveCan 'impossible to determine' due to poor record-keeping, AG report finds

Contract rules disregarded in costly development of ArriveCan app: AG

The management of the project was so poor that it's impossible to know the final amount for sure.

Auditor general slams costly development of ArriveCan

A failure of management, "glaring disregard" for policies, controls and transparency and dismal efforts to track spending drastically drove up the cost of the much-maligned ArriveCan app, says auditor general Karen Hogan. The app met with frustration from travellers and the opposition Conservatives, who blamed the app for long waits at the airport and glitches that ordered fully vaccinated people to quarantine. (Feb. 12, 2024)

Taxpayers billed nearly $60 million for failed ArriveCan app: Auditor General report

Auditor General Karen Hogan released a report on Monday revealing that federal spending on the ArriveCan app and its “glaring disregard for basic management practices” cost Canadian taxpayers an estimated $59.5 million with little value provided.

Contract rules disregarded in costly development of ArriveCan app: auditor general

OTTAWA — A failure of management and some of the worst financial record-keeping she has ever seen drastically drove up the cost of the much-maligned ArriveCan app, the federal auditor general said Monday.

ArriveCan App: Auditor General’s Report Finds ‘Glaring Disregard for Basic Management’

The Auditor General’s long-awaited report on the ArriveCan application has found several government agencies did not follow proper management and contracting practices when it came to the app’s development, and that key records around the development processes and financial decisions were missing.

ArriveCAN app so poorly managed auditor general can only guess the cost

Auditor General Karen Hogan finds app was poorly managed, with shoddy record keeping and poor financial controls