Thousands of Xcel customers locked out of thermostats during 'energy emergency'

Thousands of Xcel Energy rewards customers were hot after losing control of thermostats

Thousands of metro area Xcel Energy customers were unable to control their home thermostats earlier this week when temperatures climbed into the 90s.

Company locks customers from changing smart thermostats due to 'energy emergency'

A utility company prevented thousands of customers in Colorado from changing the temperature on their smart thermostats due to an "energy emergency," leaving cu

Colorado residents locked out of thermostats during energy emergency

Thousands of Colorado residents were locked out of adjusting their thermostats on a 90 degree summer day due to an energy emergency.

Power Company Seizes Control Of Thermostats In Colorado During Heatwave

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Colorado utility company locks 22,000 thermostats in 90 degree weather due to 'energy emergency'

A Colorado utility company was slammed on social media after customers were locked out of their smart thermostats as temperatures rose past 90 degrees.

Denver-area power company takes over thermostats of thousands of customers

“Let’s remember that this is something that customers choose to be a part of based on the incentives,” an Xcel spokesperson said.