US EditionAirHelp Raises Alarm Over Proposed Changes to EU Passenger Compensation Rights
- The EU proposed increasing flight delay compensation thresholds from three hours to five, nine, or twelve hours based on distance in 2025.
- This proposal follows the current EC 261 regulation that compensates passengers after three-hour delays and comes amid record passenger disruptions in 2024.
- In 2024, over 287 million European passengers faced cancellations or delays, with 460,000 eligible for €600 compensation, while other countries keep the three-hour rule.
- AirHelp CEO Tomasz Pawliszyn stated the three-hour rule incentivizes airline punctuality and the new proposal would reduce eligible compensations by over 80%.
- The change could weaken long-established consumer protections, financially benefit airlines, and prompt calls to preserve the three-hour delay compensation threshold.
11 Articles
11 Articles
Ryanair delays in Italy: do Irish judges really decide on refunds?
How do the rules of the skies change after Ryanair's victory in the Supreme Court? Will an Irish and non-Italian court always decide on reimbursements for delays and cancellations of flights in Italy? The orientation of the European Court of Justice and national case law
"A major, unacceptable decline": aircraft delayed or cancelled, associations mobilised against the draft revision of the rights of compensation of passengers
Will passengers soon be less protected in case of delay or cancellation of their flight? As the revision of this European regulation opens, ten French consumer associations sound alarm bells in a joint communiqué. They refer to "major setbacks", which could deprive the 3/4 of passengers of their rights.
Cancelled or delayed flights: the new rules could deprive 75% of the passengers concerned of compensation
In a joint press release, ten French consumer associations are concerned about discussions within the EU under pressure from airlines, which want to ease their obligations in this area.
Revision of the Package Travel Directive. "Brussels' Bizarre Proposals"
European organizations representing travel agencies and tourist agents are fighting against the European Commission's attempt to introduce changes to the EU directive that are unfavorable to them. The results of these efforts were presented during the Tourism Leaders' Meeting by Paweł Niewiadomski, president of the Polish Chamber of Tourism.
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