"They saw the calls to 112, our screen is the one they had in CECOPI"

Since October 29, many eyes have been fixed on the 112 room, the emergency telephone number where, early in the morning, symptoms began to be noticed that this would not be a normal day. The operators, managers as they are called, answered around twenty thousand calls, but left thousands unanswered. Technically, 112 did not go down that day, but there were no hands to respond to the avalanche of requests for help. The former Secretary of Emergen…