US EditionThe Role of Hotel Spa Departments | By Robert Mandelbaum and Andrea Grigg
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The Role of Hotel Spa Departments | By Robert Mandelbaum and Andrea Grigg
Spas are an expected amenity for most luxury and ultra luxury hotels, and properties with savvy operators are benefiting greatly from luxury travelers increasingly willing to spend on spa. Spas are also mandatory under the brand standards for certain luxury and ultra-luxury brands, as well as a requirement to comply with Forbes Five Star Standards.
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