US EditionThe Ripple Effect: How Employee Experience Shapes Customer Relations
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The Ripple Effect: How Employee Experience Shapes Customer Relations
“ The employee experience here is built in the foundation and really a philosophy that if you take care of your employees, they’re going to take care of the company and take care of the customers. What we mean by that, in a daily basis, is treating people with dignity and respect. Trying to enter into a relationship with our employees, which we know is foundational to communication and trust and engagement. We want the same type of relationship…
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