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The Psychology of a Great Customer Experience, According to Intuit

Summary by CMSWire.com
Daniel Thrall shares how peak-end memories, rage clicks and agent insights help TurboTax reduce friction and build loyalty.
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CMSWire.comCMSWire.com

The Psychology of a Great Customer Experience, According to Intuit

Daniel Thrall shares how peak-end memories, rage clicks and agent insights help TurboTax reduce friction and build loyalty.

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CMSWire.com broke the news in on Wednesday, July 9, 2025.
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