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Play Will Refund Customers' Money. Uokik Decision

The President of the Office of Competition and Consumer Protection (UOKiK) has imposed a hefty fine on P4, the operator of the Play network. It must pay a hefty fine, but not only that. It must also pay back money to customers. "We disagree with the decision," the network's representatives wrote in a statement.
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The Office of Competition and Consumer Protection (UOKiK) imposed a fine of over PLN 108 million on P4, the operator of the Play network, and ordered it to refund consumers for unduly charged fees. The promotion cannot have a double-edged sword, it was emphasized. Who will be eligible for the refund?

The President of the Office of Competition and Consumer Protection (UOKiK) has imposed a hefty fine on P4, the operator of the Play network. It must pay a hefty fine, but not only that. It must also pay back money to customers. "We disagree with the decision," the network's representatives wrote in a statement.

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Business Insider (Poland) broke the news in on Wednesday, December 10, 2025.
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